OMNICHANNEL E-COMMERCE
Sprinter
Reinventing sport retail
Europe's store for sporty living
From opening its first sports store in Valencia in 1995, Sprinter has grown to more than 100 physical stores in Spain and 2,600 employees. The key to its exponential growth lies in its vision for the future, with a focus on creating an omnichannel experience, unifying its brand in the physical and digital worlds. Its horizon is clear: to be the benchmark E-commerce in the world of sports in Europe.
CHALLENGE
Moving towards the Omnichannel challenge
ISRG Group is a leader in multi-brand sports retail in Spain, Portugal and the Netherlands. Thanks to Sprinter, JD Sports, Sport Zone, Size?, Perrysport, Aktiesport, Bodytone and Deporvillage they work with more than 500 stores and the main sports equipment E-commerce.
Sprinter already had an online store, it was not enough. Its horizon was clear: to be the E-commerce reference in the world of sports. How to achieve it? By creating a complete project based on omnichannel unifying its brand in the physical and digital world and offering a unique, consistent and personalized shopping experience.
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THE SOLUTION
An E-commerce to break the mold
The result of this assignment is an E-commerce custom PWA that overcomes all the challenges posed in terms of mobile usability, efficiency and speed. An omnichannel platform with stock updated in real time, adapted to each market and a unified control of the purchasing processes and information analysis.
NITSNETS' work was based on Sprinter's strategy supported is six towers:
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- Improving the UX and user experience on mobile.
- Increased loyalty through personalization.
- Integration with marketplaces
- Internationalization
Ultrafast speed with SSR
The jump from one page to another happens in milliseconds thanks to Server Side Rendering that minimizes loading time. Better experience and better SEO because, on the one hand, navigation is smoother and, on the other hand, indexing in Google is facilitated.
We were pioneers in applying SSR to a large-scale website, overcoming the positioning limitations generated by the SPA in 2018
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Web or App? PWA
Thanks to the Progressive Web Application the web is also a downloadable application. With this, Sprinter achieves increased loyalty and recurrence of purchase. All this without requiring additional maintenance, since the code is the same.
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"We had big challenges in terms of improving user experience and opening up to other channels, and all of them have been met with flying colors. The engagement and sales figures speak for themselves."
Amparo Cuerda. Director of Marketing Sprinter
Benchmark in NUXT + VUE
Never before has NUXT.JS technology been pushed so far to the limit in such a large project, an Open Source framework based on Vue.js, for large projects. We did it. Thanks to that, the web is a reference for developers.
Innovative web architecture
How do you create a web architecture that enables efficient server management? Our solution: a layered system that includes middleware and denormalization with Elastic. A successful Front and Backend integrated work that allows you to optimize to the maximum the loading of data and views.
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"The joint work between Frontend and Backend was key to achieve a web architecture that supported the complexity of the project and optimized the loading processes"
Alberto Pastor. NITSNETS Architect
Revamped, user-friendly and functional website
Adapted by country and area
As a multi-market website, it allows the personalization of rates, promotions, highlights or logistics for each geographical area where the brand is present.
AI for one-to-one marketing
Through Target2sell artificial intelligence adapts web content according to user navigation and preferences, generating a unique experience for each customer.
Transport - Stock Logic - Click&Collect
Includes the different delivery options available such as in-store pickup or express shipping.
MarketPlace Transformation
With the integration of the Mirakl tool we become Marketplace. It becomes possible for external suppliers to sell through the shop which makes the website the sports shopping mall of reference.
Integration with Dimoni ERP
It integrates with this powerful ERP for financial and logistics management. An achievement that has been accomplished, overcoming great technical complexities, thanks to the work of three teams:
SPRINTER - NITSNETS - ACKSTORM.
Integration with external channels
Integrates with popular infrastructures such as Amazon and Ebay.
Improvements in SEO, CRO and Customer Service
Includes chatbot service, semantic markup and indexing, and a carefully designed conversion-oriented UX.
Optimized payment system
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RESULTS
Increased sales and quality of visits
Sprinter has achieved record figures with its website achieving over 2,300% increase in sales in 4 years with this technology. This impressive increase in sales and in the quality of visits has meant reaching the top 5 in E-commerce sports in Spain.
20000
page views on Black Friday
+35% from 2018 to 2021
2,241,251 page views during Black Friday
RESULTS
Increased sales and quality of visits
Sprinter has achieved record figures with its website achieving over 2,300% increase in sales in 4 years with this technology. This impressive increase in sales and in the quality of visits has meant reaching the top 5 in E-commerce sports in Spain.
20000
page views on Black Friday
+35% from 2018 to 2021
2,241,251 page views during Black Friday
+234%
in sales
Exponential growth to several million euros
RESULTS
Increased sales and quality of visits
Sprinter has achieved record figures with its website achieving over 2,300% increase in sales in 4 years with this technology. This impressive increase in sales and in the quality of visits has meant reaching the top 5 in E-commerce sports in Spain.
20000
page views on Black Friday
+35% from 2018 to 2021
2,241,251 page views during Black Friday
19%
Sports E-commerce
project-detail-sprinter.stats.stat-02.text
+234%
in sales
Exponential growth to several million euros
RESULTS
Increased sales and quality of visits
Sprinter has achieved record figures with its website achieving over 2,300% increase in sales in 4 years with this technology. This impressive increase in sales and in the quality of visits has meant reaching the top 5 in E-commerce sports in Spain.
20000
page views on Black Friday
+35% from 2018 to 2021
2,241,251 page views during Black Friday
19%
Sports E-commerce
project-detail-sprinter.stats.stat-02.text
+234%
in sales
Exponential growth to several million euros
20000
page views on Black Friday
+35% from 2018 to 2021
2,241,251 page views during Black Friday
RESULTS
Increased sales and quality of visits
Sprinter has achieved record figures with its website achieving over 2,300% increase in sales in 4 years with this technology. This impressive increase in sales and in the quality of visits has meant reaching the top 5 in E-commerce sports in Spain.
+42%
velocidad en entrega a cliente
1241300
pedidos
24
tiendas
+50K
diarias
Sin incidencias
en 3 años
ADIPISCING
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ADIPISCING
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Lorem, ipsum dolor sit amet consectetur adipisicing elit. Alias odit ad nostrum earum accusantium rem, laboriosam, fugiat ab recusandae quos iusto, eos nesciunt eveniet.
ADIPISCING
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